Mega Rush Casino Terms of Use

These Terms and Conditions explain the rules that apply when you use Mega Rush. They set out the relationship between you and us, and describe your responsibilities, eligibility, payments, promotions and how we handle disputes. By accessing the site or placing bets you agree to follow these terms and any additional rules shown on the site.

Account responsibilities

You are responsible for keeping your account details accurate and secure. Only one account is permitted per person, household, address and device unless we expressly allow otherwise. Keep your password confidential, and notify us immediately if you suspect unauthorised access. We may require ID and proof of address to verify your identity before approving withdrawals or high-value activity.

Account verification

Verification documents include government-issued photo ID and a recent proof of address. We may also request proof of payment method. Accounts that fail verification, provide false information or are used to try to bypass restrictions may be suspended and winnings withheld pending review.

Eligibility requirements

To use Mega Rush you must meet the minimum age in your province and be eligible to gamble under local laws. If you are located in a jurisdiction where our services are restricted you must not attempt to register or play. Use of VPNs or proxy services to hide location is prohibited and may lead to account closure.

Acceptable platform use

Use the site in good faith. Prohibited behaviour includes collusion, multi-accounting, automated play (bots), exploiting technical errors, chargebacks and attempts to manipulate promotions or game outcomes. Abusive communication with staff or other players is not tolerated. We reserve the right to restrict or close accounts that engage in prohibited conduct.

General bonus and promotion rules

Promotions are subject to specific terms shown on the relevant promotion page. Entry may require opt-in and eligible payment methods may be excluded. Bonuses typically carry wagering requirements, contribution percentages by game type and maximum bet limits while wagering. Expiry periods apply. We may void bonuses and winnings where rules are breached or abuse is suspected. Only one welcome offer per person, household and address is permitted unless otherwise stated.

Deposits and withdrawals

We accept a range of payment methods suitable for Canadian players, including cards, Interac and popular e-wallets. Minimum deposit amounts are shown in the cashier - a common minimum is CA$20. Withdrawals are usually made via the original deposit method where possible and may require clearance and verification. Processing times vary by method; larger withdrawals may be paid in instalments for security and anti-fraud checks. Third-party fees from banks or providers may apply.

Dispute resolution

If you have a complaint, contact our support team in the first instance. We aim to resolve issues quickly and fairly. If an internal resolution is not reached, you may be able to refer the matter to an independent dispute resolution service where available and appropriate. Using the platform does not waive your statutory rights under applicable consumer protection laws.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be posted on the site and, where appropriate, notified to you. Continued use of your account after an update constitutes acceptance of the revised terms. We can also suspend or close accounts if required to comply with legal or regulatory obligations.