Privacy Statement

This Privacy Policy explains how Mega Rush collects, uses and protects the personal information of players in Canada. We respect your privacy and describe below what data we gather when you create an account, play games, make payments or use our site, how we use that data, and the choices available to you.

Types of data we collect

Personal data

When you register or verify your account we collect identifying information such as your full name, date of birth, address, email and phone number. We also collect government-issued ID and proof of address where required for verification and anti-money-laundering checks.

Technical data

We collect device and connection information including IP address, browser and device type, operating system, language settings and other diagnostic data that help us deliver and secure the site.

Transactional data

We store payment and transaction details related to deposits, withdrawals and wagering history. This includes payment method, transaction amounts and timestamps needed to process payments and meet regulatory obligations.

Use of information

We use your information for account management, payment processing, KYC and fraud prevention, customer support, responsible gambling controls and to meet legal and regulatory requirements. We also use aggregated, non-identifying data to analyse site performance and to improve our services.

Data protection practices

We protect your information using technical and organisational measures such as encryption for data in transit, access controls and secure storage. Access to personal data is limited to employees and service providers who need it to perform their duties. We retain information only as long as necessary for business, legal or regulatory purposes.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, support the login process and analyse site usage. Some cookies are essential for the service to function, while others support analytics and personalised content. You can manage cookie preferences in your browser and via our cookie settings on the site.

User rights

As a user in Canada you have rights including access to the personal information we hold about you, correction of inaccurate details, and in some circumstances deletion or restriction of processing. You may also withdraw consent where processing is based on consent.

Access, correction and deletion of data

You can view and update much of your account information by signing in. For verification documents, corrections or deletion requests contact our data team at [email protected]. We will verify your identity before fulfilling sensitive requests to protect your account and prevent fraud.

Information sharing and third parties

We share data with trusted third-party service providers for hosting, payments, identity verification, fraud prevention and customer support. We may also disclose information to comply with legal obligations or in response to lawful requests from authorities. We require partners to protect your data in accordance with applicable privacy standards.

Privacy policy updates

We may update this policy from time to time. Changes will be posted on the site with the effective date and, where appropriate, notified to registered users by email or site notice. Continued use of our services after changes indicates your acceptance of the updated policy.