Privacy Policy

Welcome to the privacy policy for Mega Rush. This page explains how we collect, use, store, and protect your personal information when you create an account, play games, or use our site in Canada. We value your privacy and aim to be clear about the data we handle and the choices you have about it.

Types of data we collect

We collect information that is necessary to operate your account and provide services. This includes personal data, technical data, and transactional data described below.

Personal data

Personal data covers details you provide directly, such as your full name, date of birth, email address, phone number, physical address, and government ID when required for verification. We also keep account credentials, communication preferences, and records of any identity checks you complete.

Technical data

Technical data is collected automatically when you visit the site. This includes your IP address, device and browser information, operating system, language settings, and site usage details. We use cookies and similar tracking technologies to support functionality, security, and analytics.

Transactional data

Transactional data includes your deposit and withdrawal history, payment method details (where necessary for processing), bet and play history, bonuses claimed, and responsible-gaming settings. We keep records of transactions to comply with anti-fraud and anti-money-laundering checks and to process payments.

How we use information

We use your data to create and manage your account, verify identity, process deposits and withdrawals, prevent fraud, and provide customer support. We also use information to personalise your experience, send service communications, and to comply with legal and regulatory obligations.

Data protection practices

We protect data using standard security measures, including encryption for data in transit and access controls for stored information. Access to personal data is restricted to authorised staff and third-party service providers who require it to deliver services. We regularly review security practices to help keep your information safe.

Cookies and tracking technologies

We use cookies to enable essential site functions, remember preferences, and measure site performance. Third-party cookies may be used for analytics and advertising. You can manage cookie preferences through your browser settings or via the site cookie tool where provided.

User rights

Under applicable privacy rules in Canada, you have rights to access, correct, or request deletion of personal data we hold about you, subject to legal and regulatory retention requirements. You may also request restrictions on processing or object to certain uses.

Access, correction, and deletion

To access or update your information, log in to your account or contact our support team. For privacy requests such as data access or deletion, email [email protected] with your account details. We will respond to legitimate requests and may require identity verification before fulfilling them.

Information sharing and third parties

We share data with payment processors, verification services, analytics providers, and other trusted partners who help operate the site. We may disclose information to comply with legal obligations or to protect the safety and rights of users. When we share data, we require partners to handle it securely and only for authorised purposes.

Privacy policy updates

We may update this policy from time to time. When material changes occur, we will notify registered users via the site or by email. The version posted on the site shows the effective date. If you have questions about how MegaRush handles your data, contact [email protected].